Shipping policy

Amani Avenue Shipping Policy

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Range

We deliver exclusively within Australia.

Shipping Cost

Free shipping on all orders.

- No Hidden Fees: All costs are clearly stated at checkout.

Order Processing Time

- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.

- Last Order Time: 22:00 (GMT+01:00, Stockholm)

- Weekend Orders: Orders placed on weekends start processing on the next business day.

Delivery Time

- Transit Time: 5-7 business days.

- Business Days: Shipments occur Monday to Friday.

- Total Delivery Time: It will take a total of 6-9 business days to receive your order.

- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

Shipping Details

- Courier Services: We ship via Australia Post and StarTrack all across Australia.

- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.

Tracking Instructions

- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.

- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order. Track My Order

- Questions: Our support team is ready to assist with any questions about tracking your order. Contact Us

Missing Items Procedure

- Reporting Missing Items: Contact our customer service after receiving your package via support@amaniavenue.com

- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.

Return Policy

For information regarding returns and refunds, please visit our Return & Refund Policy.

Company Information:

Website name: Amani Avenue

Company name: LEND Commerce AB

Address: Laxgränd 7, Laholm, 312 33, Sweden

E-Mail: support@amaniavenue.com

Contact Form: Contact Us

Phone: +61288800248

Company number: 559479-7390

TAX Number: SE559479739001

Customer service: Monday to Friday between 9:00 am to 5:00 pm (GMT+01:00, Stockholm).